LawSense Law for Aged Care Managers QLD

A key event helping you clarify rights and obligations and effectively navigate staff, residents, families and regulators. Topics include: Post Royal Commission: managing financial impacts; additional services update – exploring how facilities have approached implementing compliant additional charges; restrictive practices – reviewing the impacts of recent changes, navigating commission expectations and managing consent; update – dealing effectively with notices and actions from the ACQSC; challenging family issues and complaints; navigating staff ill and injured outside work and dealing with staff covid claims; dealing with ‘toxic’ staff behaviour and understanding when the lower-level issues can be used for lawful performance management or disciplinary action. View Program

This event was held face-to-face and live online on 7 September 2022. You can purchase the recording here – recording access expires on 8 October 2022.