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11 November 2015
8:55 am - 5:15 pm
A unique event helping aged care managers, including clinical managers, deal effectively with important legal duties, risks and court exposure at the coalface. Speakers include the Brisbane Coroner, Deputy Public Guardian and 7 expert legal practitioners.
Topics include: dealing with difficult or dysfunctional families; assessing mental capacity and understanding substitute decision-making; advance care planning; meeting your obligations and addressing complaints regarding privacy and access to information; unexpected deaths in aged care facilities; managing difficult, disturbed or violent behaviour by residents and dealing with staff underperformance, unacceptable conduct and lower level “challenging behaviours”. View Program
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